SanDisk Privacy Policy FAQ
Why does SanDisk have Privacy Policy?
We want you to be informed about what we do with personal
information you share with us. SanDisk respects your privacy, and
is committed to providing you with a positive experience on our
website and in your other interactions with us.
The Privacy Policy explains our practices for handling personal
information on- and off-line. If you provide us with personal
information, we will treat it as outlined in the policy.
How will I know if the Privacy Policy has been
updated?
If we update our Privacy Policy, we will post the revised policy
in this location and will post a notice in a
prominent location on our website. The Privacy Policy will state
when it was last updated.
Where is the Privacy Policy located?
The SanDisk Privacy Policy is located here or can be accessed from a link
on the bottom of all local sandisk.com website pages, as well as
other web properties to which the policy applies.
What types of personal information does SanDisk
collect?
"Personal information" is information that can be used to
identify you, including name, title, occupation, postal or physical
address, telephone number, e-mail address, and other information
required to carry out a transaction, provide a service or deliver a
product you have requested. We collect and store community
discussions, chats, correspondence through our Sites and
correspondence sent to us.
We will not collect personal information from you if you have
not given us your consent (approval) to do so. We will tell you why
we wish to collect the personal information, and we will only use
your personal information in the way and for the purposes we told
you about when we collected it. We will not change the way in which
your personal information is used unless we have your consent to do
so.
Will SanDisk sell or give my personal information to
third parties?
We are not in the business of selling
your personal information. SanDisk does not share your personal
information with third parties for their direct marketing purposes,
unless you have expressly agreed that we can do so.
We do use service providers to help us run our business
operations. For example, we work with service providers to support
our online sales and email or other communications you may have
asked us to send you. We require our service providers to protect
your personal information, and they are never allowed to use your
information other than for the purposes you said we could use your
information - for example, to process your product registration
request or to send you messages you have requested.
How does SanDisk protect my personal
information?
We appreciate your trust in sharing your personal information
with us, and we are committed to protecting it. We utilize a
combination of industry-standard security technologies, procedures
and organizational measures to help protect your personal
information from unauthorized access, use or disclosure.
What happens if a breach of security occurs and my
information is taken?
Despite our efforts, there remains the possibility that
information may be accessed, altered, disclosed, or destroyed due
to a security breach. In the unlikely event of a breach of
security, and we have a way and (if required) your permission to do
so, we will notify you by email if your personal information was
involved in any way.
Does the Privacy Policy relate to all
countries?
Yes, the SanDisk Privacy Policy is applicable worldwide.
What are cookies and does SanDisk use them?
Cookies are small text files placed on your hard drive. We use
cookies to personalize your online experience and improve our
services to you. For example, cookies will remember the country or
language preferences you selected on our web site. This saves you
time, since you are not required to re-enter the same information
each time you visit our site.
Can I reject all cookies?
You can modify your browser settings to control whether your
computer accepts or declines cookies. If you choose to decline
cookies, you may not be able to use certain interactive features of
our Sites. Note that you can always go back and delete cookies from
your browser; however, that means that any settings or preferences
controlled by those cookies will also be deleted and you may need
to recreate them.
What are web beacons and does SanDisk use
them?
Web beacons (also called single-pixel gifs) may be used to help
deliver cookies on our sites and allow us to track the number of
visitors who have visited those pages. We may also include web
beacons in promotional email messages so we can track whether
messages have been opened and acted upon.
Are there a minimum age requirements for participating
in SanDisk websites?
If you are not of the age of majority where you live (generally,
but not always, this is 18 years of age), you may use SanDisk Sites
only with the involvement of your parent or guardian. SanDisk does
not sell products for purchase by children.
SanDisk does not knowingly collect personal information from
children under the age of 13. If we learn that we inadvertently
have collected personal information from a minor under the age of
13, we will delete that data from our systems.
How can I access, update or remove my personal
information?
- UNSUBSCRIBE: To unsubscribe from SanDisk promotional
communications, click here.
- UPDATE PREFERENCES: Update your SanDisk communications
preferences any time online here.
- "MY SANDISK" PRODUCT REGISTRATION: To update or change contact
information you provided in connection with product registration or
customer support through the My SanDisk feature, you can
click here. (If this feature is not
available in your country, the link may not be active.)
- WAKE UP YOUR PHONE: To update your marketing preferences on
WakeUpYourPhone.com, you will need to log in to your account. Log
in here. Once you
are logged in, go to your profile and you can update your marketing
preferences, change your profile, or delete your account.
- ECOMMERCE: As noted above, the SanDisk Store is operated by our
ecommerce vendor, who is the merchant of record in regard to online
sales. This vendor's terms of sale and privacy policy apply when
you make online purchases through the SanDisk Store. Links to the
privacy policy and terms of sale applicable to you are at the
bottom of the Shopping Cart page and at Checkout. To update or
change information you provided when purchasing SanDisk products
online through the SanDisk Store you can contact our ecommerce
vendor here. (If this feature is not available
in your country, the link may not be active.)
- OTHER INQUIRIES: If these links do not address your access
needs, you can email us at one of the email addresses in
the Contact
us listed below. You can also contact us by mail. Please
include your contact information, the name of the SanDisk website,
communication or other service about which you are contacting us,
and a detailed description of your specific request.
Who can I contact if I have questions or issues with
items included in the Privacy Policy?
If you have comments or questions about this privacy policy, you
can email us at one of the email addresses below or send us mail at
the address below. Please include your contact information, the
name of the SanDisk website, mailing or other service, and a
detailed description of your request or privacy concern.